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Trip cancellation and insurance policy
Cancellation policy season 2020
PARC HOTEL DU LAC, AWARE OF THE CURRENT DIFFICULT SITUATION, HAS CHANGED THE CANCELLATION CONDITIONS FOR ITS GUESTS.
Important Notice: Change of cancellation conditions valid from 16.03.2020.
Parc Hotel Du Lac, aware of the current difficult situation, has changed the cancellation conditions for its Guests.
> ASK FOR A VOUCHER: 15% OFF ON YOUR NEXT STAYING
Please do not cancel your holiday at Parc Hotel Du Lac! You can get a voucher for an other staying until 31/12/2021 with a 15% discount.
> BOOKING CANCELLATION
The Guest who wants to cancel the reservation is entitled to a full refund of the deposit only if Parc Hotel Du Lac gets the written cancellation request at least 14 days before the arrival date indicated in the booking. In this case, Parc Hotel Du Lac will not withhold any sum as a penalty.
The Guest who renounces to the booking with written communication received by Parc Hotel Du Lac in the 13 days before the arrival date indicated in the booking – or who does not show – will not be entitled to any refund, with the right of Parc Hotel Du Lac to retain the 100 % of the deposit. In this case the guest can ask for a gift voucher valid until 01.November 2021 for the total amount of the deposit.
> METHODS FOR RETURNING THE DEPOSIT
If the METHODS FOR RETURNING THE DEPOSIT deposit has been paid by credit card, it will be refunded to the same credit card used at the time of booking.
The amount will be displayed on the following credit card statement.
If the deposit has been paid by bank transfer, we need the name of the bank, IBAN and SWIFTBIC codes to be able to make the refund.
IMPORTANT! The cancellation request must be sent by the holder of the reservation.
The conditions set out above apply – exceptionally – to the entire 2020 season and to all reservations, both received and future.
We are sure that the serious but courageous measures adopted by European governments will stop the spread of the virus in a short time.
Parc Hotel Du Lac turns 85 this spring, and in its long life it has overcome all kinds of difficulties. We will all overcome this difficult moment together and we will find again the desire to stay outdoors, in the sun, at the lake of Levico.
You will find in us, stronger than ever.
Thank you for your understanding and for your trust.
See you soon!
Welcome to the Parc Hotel Du Lac. The Parc Hotel Du Lac in the Trentino is considered the ideal destination for those who want to enjoy a holiday by the lake in all its facets, dedicated to relaxation and well-being. The hotel is situated in an extraordinarily idyllic position on the shores of the beautiful Lake Levico, in the heart of the Valsugana. Immersed in a picturesque and rich natural landscape, the Parc Hotel Du Lac stands for dream stays in the Trentino. Together with a small but excellent wellness area, it forms the holiday backdrop for a stay, short or long, in the spirit of happiness and relaxation. See you soon in Levico Terme! Your family Pedrotti and the team of the Parc Hotel Du Lac - Levico Terme/Trentino
Facilities and services
- television in the rooms
- balcony / terrace
- rooms with more beds
- allergy friendly rooms
- hotel own television channel
- TV station with information of the holiday area
- info system on the TV
- information system for smartphones and tablets
- ingredients from local producers
- gluten-free cuisine (on request)
- lactose-free cuisine (on request)
- vegetarian cuisine
- dietetic cooking on request
- vegan cuisine (on request)
- bar / café
Beauty & wellness
- outdoor swimming pool
- indoor swimming pool
- heated outdoor swimming pool
- children's pool
- turkish steam bath
- hot whirlpool
- infrared cabin
- Spa area
Garden and environment
- children's playground
- car park
- underground garage or covered parking space
- lawn or garden
- Sun loungers / chairs available
- reserved parking space
- table tennis
- bike hire
- E-bike rental
- active programs
- Locked bicycle storage
- Charging station for e-bike
- guided bike tours
- guided hiking tours
- directly on the bike path
- WLAN Internet (WiFi)
- accessible to disabled persons
- Tesla Charging Station
- Bancomat/POS accepted
- charging station for electric vehicle
- congress room
- hall mark of ecology
- credit cards accepted
- pets not allowed
- Bus and tour groups welcome
- panoramic position
- quietly located
Overnight stay with breakfast from 47 € per person and day
Room with half board from 67 € per person and day
For details on rates visit www.dulachotel.com